PC Workshop Disclaimer
Payment is due upon completion of service. Payment must be made by cash or bank transfer in full. All items must be picked up within 30 days of completion of repairs or diagnosis if not collected items will be disposed of by sale or destruction. Any item held over 30 days will be charged a £10 a week storage fee.
Data Loss
Several threats exist which can result in the corruption or loss of data stored on a computer. Data loss can result from hardware failure, user error, and system contamination.
Data loss can result from hardware failure due to the fact that computers use magnetic media to store data. Although this technology is quite reliable data can be lost through the gradual decomposition of the magnetic media itself or the failure of the mechanical components used to read and write the data from the media. The media and mechanical components have a limited life span which can be as short as a few days or as long as several years. The media and the mechanical components will certainly fail at some point resulting in the loss of data.
User error can also result in the loss of data. Computer users have the ability to erase the entire contents of a magnetic disk. If a backup of the data that has been accidentally erased does not exist, it may be impossible to recover the data.
The loss of data can also occur as a result of system contamination, usually caused by a virus. Computer viruses can be introduced into a system in a number of ways and can result in the corruption or deletion of data.
Therefore while we will take great precaution to preserve your data, PC Workshop will not be held liable for data loss under any circumstances. If you have data that must be preserved we recommend you make multiple backups and that you store these backups in multiple locations to avoid loss from fire, flood, theft or other circumstance. The customer is responsible for backing up all software and data on their network, computers, and other data storage devices before work is scheduled to be performed by an PC Workshop employee. PC Workshop shall not be held responsible at any time under any circumstances for any loss or corruption of any software, data, operating system, or files
Liability
PC Workshop total liability for damages related to its services is limited to the total amount you pay for the services, and you release PC Workshop from liability for any indirect, incidental, special, or consequential damages. PC Workshop is not liable for loss, alteration, or corruption of any data or for your inability to use your computer equipment, network equipment, or other software or hardware product. This includes items for data recovery whereby while data can be retrieved it can also be irrevocably lost.